Frequently asked questions
Toneology offers free shipping within New Zealand for orders over $50 NZD and flat rate $25NZD to anywhere in Australia.
Orders are processed next business day with overnight couriers (North Island) and 2 working days (South Island).
We do not accept any return, exchange, or refund of a purchase.
Link to our returns policy.
Yes, all in stock items are ready to ship from Auckland.
Toneology is run by two humans, Dan and Lucko in Auckland, New Zealand.
We curate the very best effect pedals from innovative builders all over the world.
Yes! Buy now, pay in four instalments over 6 weeks, and never pay interest. Payment option on check out.
Learn more www.afterpay.com